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Zákaznícké služby
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Customer Service Advisor for HBO with Polish

Zákaznícké služby

Plný pracovný úväzok

CZCzech Republic, Praha

Naliehavé

25000.00 up to 35000.00CZK

Na mesiac (V hrubom )

V0571608

61+ Videní

Popis

Join the fascinating and ever-changing digital media world!

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner HBO GO, the online streaming service of the digital media giant HBO.

Požiadavky

  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers' problem and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to work
  • Native Polish and communicative level of English in both oral and written form

Zodpovednosti

  • Answer phone calls, e-mails, and messages on social media from customers
  • Help customers with service-related issues
  • Inform customers of promo events
  • Communication with customers is in Polish and the official communication within the company in English
  • Work shifts: morning 10:00-18:45, afternoon 14:00-23:00, weekends and bank holidays 12:00-18:00
  • Phone calls are inbound, no cold-calling
  • Suitable for people without experience

Čo ponúkame

  • Free HBO subscription for employees
  • Competitive salary
  • Daily use of foreign languages
  • Extensive Training and Development Program for Products, Tools, and Processes
  • Meal vouchers at the value of 109,00 CZK (55% covered by the employer, 45% by the employee) for every working day of each month
  • Multisport card
  • Fresh fruit and refreshments on workplace
  • Interactive activities: team building, company parties, sports, etc.
  • Opportunity to develop a career within a multinational environment

Kľúčové slová

informácie o mzde

Typ zamestnania Mzda
Plný pracovný úväzok 25000.00-35000.00 CZK Na mesiac (V hrubom )

Dodatočné informácie

Typ zamestnania

Plný pracovný úväzok

Level

Junior

Training provided

Školenie bude poskytnuté

Dostupné pozície

3

Hodín na týždeň

40

Videní

61

Pracovné dni

Rôzne

  • Work shifts: morning 10:00-18:45, afternoon 14:00-23:00, weekends and bank holidays 12:00-18:00

Compensations

  • Komisia
  • Bonusy

Podrobnosti o poloha

Založené

Jedna lokácia

Location

Czech Republic, Praha

Vytvorené 2 mesiacov dozadu

O Webhelp Czech Republic

  • WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers, and their employees.

Podnikateľský sektor spoločnosti

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Veľkosť

100+ zamestnancov

Typ spoločnosti

Stredne veľké organizácie

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