Naspäť
Zákaznícké služby
Ukáž originál

German Technical Support Advisors – LED & Lighting Project

Zákaznícké služby

PTPortugal, Lisbon

Naliehavé
Pracuj z domu
Ochota presťahovať sa

Mzda

Nie je špecifikované

V0597714

35+ Videní

Popis

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 65,000 game-changers from more than 170 locations in 50 countries.

Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

About the job role:

Our brand is the world leader in lighting for professionals, consumers, and lighting for the Internet of Things.

As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace.

Požiadavky

We are looking for:

  • Native or Proficient German (C2)
  • Fluency in English (B2)
  • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
  • Demonstrate patience when communicating and solving issues
  • Treat all data and personal information with the utmost confidentiality
  • Proactive, self-motivated, and a great team player

Zodpovednosti

As a Technical Support Advisor, you will:

  • Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.
  • Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions.
  • Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
  • Per each customer, contact gather and document all relevant information into the system to ensure a high level of service is delivered.
  • Keep up to date with all new developments in the technical area, networks, and consumer electronics relating to the position.

Čo ponúkame

We offer you:

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Meal allowance in voucher card (net)
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Possibility to Work from home based in Lisbon (due to our contingency plan regarding COVID-19).

 

Life at our company:

  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Parque das Nações, Oriente, Lisbon.

Ready to take up the challenge?

Join our team and show off your talent!


All submissions will be treated confidentially under the General Data Protection Regulation.

*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.


Webhelp Portugal is an equal opportunity employer.

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Kľúčové slová

Dodatočné informácie

Typ zamestnania

Plný pracovný úväzok

Level

Junior

Training provided

Školenie bude poskytnuté

Dostupné pozície

5

Hodín na týždeň

40

Videní

35

Pracovné dni

Rôzne

Ponúkané výhody

Plná podpora pri premiestnení

Áno

Accommodation

Áno

Car

Áno

Zdravotné poistenie

Áno

Iné benefity

Áno

Compensations

  • Komisia
  • Bonusy
  • obchodná zľava
  • Iné formy

Podrobnosti o poloha

Založené

Jedna lokácia

Location

Portugal, Lisbon

Akceptuj uchádzačov zo zahraničia

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

Obrázky

German Technical Support Advisors – LED & Lighting Project

Vytvorené 2 mesiacov dozadu

O Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 62,000 game-changers from more than 170 locations in 49 countries.

 

Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.


Podnikateľský sektor spoločnosti

Zákaznícké služby

Veľkosť

100+ zamestnancov

Typ spoločnosti

Veľké organizácie

Ďalšie ponuky tejto firmy Webhelp

Conseiller Client - la vente au détail d'appareils électroménagers

- Portugal, Lisbon

À propos de WebhelpWebhelp est une multinationale française de BPO qui ..

Naliehavé Pracuj z domu Ochota presťahovať sa
Europe flag

German Technical Support Advisors – LED & Lighting Project

- Portugal, Lisbon

About WebhelpWebhelp is a French multinational BPO company that is making..

Naliehavé Pracuj z domu Ochota presťahovať sa
Europe flag

French Technical Support Advisors – LED & Lighting Project

- Portugal, Lisbon

About WebhelpWebhelp is a French multinational BPO company that is making..

Pracuj z domu Ochota presťahovať sa
Europe flag
Viac pracovných ponúk danej firmy

Ponuky práce v (lokácii)

Hľadáte prácu v (lokácia)? Klikni pozri viac () + viac ponúk práce.


Dodaj komentár

profile picture
Naspäť
Spoznaj svoju cenu! Vyžiadajte si bezplatnú konzultáciu.
Zisti teraz.
Prihláste sa na odber bulletinov spoločnosti Zutzu a získajte užitočné články a ďalšie informácie
Odoberaj teraz

Nedávne vyhľadávania

Nedávne zobrazenia