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Zákaznícké služby
Ukáž originál

Norwegian speaking Customer Advisor for Online Gaming Company

Zákaznícké služby

Plný pracovný úväzok

MTMalta, Sliema

Naliehavé

21000.00 up to 24000.00EUR

Ročne (V hrubom )

V0194098

198+ Videní

Popis

We are very excited to recruit for a new role in Sliema, Malta. This position will be for our client - an online gambling company - and is based in the seaside town of Sliema. This Mediterranean city is full of activity, fun, restaurants and culture. 


Požiadavky

We are looking for candidates who have:

Excellent communication skills both verbally and written in NORWEGIAN and ENGLISH

Previous customer service experience, preferably in a contact centre environment but not a must

Proactive and forward thinking skills

Flexible, able to work rotating shift patterns including night shifts

Computer literate and fast typing skills

Eagerness to learn and develop

Zodpovednosti


As a Customer Service Specialist you will be the first point of contact for online players. You will be giving the best service via email, phone and live chat. Taking ownership of issues, solving any problems the first time round is important in this role. You will help your customers with a wide range of queries including explaining how certain games work, solving logging in issues and advise on responsible gaming tools. Besides this you will build retention with your customers, making them feel welcome, and ensure that they are enjoying their full casino experience.

Čo ponúkame

The Basic gross salary is 21,000 euro p/a plus which will grow steadily in the first 12 months of employment to 24,000 euro p/a. Additional pay for night shifts. There is an excellent relocation package available, which includes initial flight to Malta and 2 weeks accommodation on arrival. Additional benefits include: private health insurance (including dental), travel and life insurance, every day free breakfast, free lunch once a week, sport membership allowance, free yoga classes, coffee shop vouchers, fresh fruit juices and smoothies every Friday, Friday bar drinks, team and company events, volunteering program, continuous training and fantastic career progression opportunities.

Interview Process

The interview process can be done remotely via phone and skype. There will be a screen call, a language test and a more formal interview.

Kľúčové slová

informácie o mzde

Typ zamestnania Mzda
Plný pracovný úväzok 21000.00-24000.00 EUR Ročne (V hrubom )

The Basic gross salary is 21,000 euro p/a plus which will grow steadily in the first 12 months of employment to 24,000 euro p/a.

Dodatočné informácie

Typ zamestnania

Plný pracovný úväzok

Level

Junior

Training provided

Školenie bude poskytnuté

Dostupné pozície

3

Hodín na týždeň

40-40

Videní

198

Pracovné dni

Rôzne

40 hrs per week rotational

Ponúkané výhody

Car

Áno

Zdravotné poistenie

Áno

Iné benefity

Áno

dditional pay for night shifts. There is an excellent relocation package available, which includes initial flight to Malta and 2 weeks accommodation on arrival. Additional benefits include: private health insurance (including dental), travel and life insurance, every day free breakfast, free lunch once a week, sport membership allowance, free yoga classes, coffee shop vouchers, fresh fruit juices and smoothies every Friday, Friday bar drinks, team and company events, volunteering program, continuous training and fantastic career progression opportunities.

Podrobnosti o poloha

Založené

Jedna lokácia

Location

Malta, Sliema

Akceptuj uchádzačov zo zahraničia

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

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