Naspäť
Cestovanie a Turistika
Ukáž originál

Social Media Engager – German Speaker

Cestovanie a Turistika

PTPortugal, Lisbon

Ochota presťahovať sa

Mzda

Nie je špecifikované

V0531259

220+ Videní

Popis

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 62,000 game-changers from more than 170 locations in 49 countries.

 

Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

 

About the job role:

As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience.

Požiadavky

We are looking for:

  • Native or Proficient German (C2)

  • Fluency in English (B2)

  • Excellent communication skills coupled with empathy and team spirit

  • Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential

  • Previous experience in Customer Service or as a tourism/travel representative is a plus

  •  For non-EU residents, it is mandatory to have a valid work permit.

Zodpovednosti

As a Social Media Engager, you will:

  • Booking management (altering, canceling, or creating new reservations)

  • Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests.

  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).

  • Give real-time, accurate information that empowers the customer to make decisions.

  • Go beyond the customer's service expectations so they will remember and share their great experience.

  • Listen to the customer's unique situation and acknowledge their needs.

Čo ponúkame

We offer you:

  • Competitive wages (14 monthly payments per year)

  • Performance bonus

  • Transportation allowance

  • Health insurance with a dental plan (after 6 months contract)

  • Relocation package: shared accommodation and flight reimbursement

  • Possibility to do Work from Home*

 

Life at our company:

 

  •  Work with a diverse environment with people from over 15 nationalities

  •  Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more!

  • We promote inter-company mobility to work at any of our sites around the world.

  • New and modern offices located in Lisbon (Parque das Nações, Oriente).

 

 

Ready to take up the challenge?

Join our team and show off your talent! 

 

 

All submissions will be treated confidentially under the General Data Protection Regulation.

*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.

 

Webhelp Portugal is an equal opportunity employer.

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

 

Kľúčové slová

Dodatočné informácie

Typ zamestnania

Plný pracovný úväzok, Kontrakt

Level

Junior

Training provided

Školenie bude poskytnuté

Dostupné pozície

4

Hodín na týždeň

40

Videní

220

Pracovné dni

Pracovné dni

Ponúkané výhody

Plná podpora pri premiestnení

Áno

Accommodation

Áno

Car

Áno

Zdravotné poistenie

Áno

Iné benefity

Áno

Compensations

  • Bonusy
  • obchodná zľava
  • Iné formy

Podrobnosti o poloha

Založené

Jedna lokácia

Location

Portugal, Lisbon

Obrázky

Social Media Engager – German Speaker

Vytvorené 3 mesiacov dozadu

O Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 62,000 game-changers from more than 170 locations in 49 countries.

 

Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.


Podnikateľský sektor spoločnosti

Zákaznícké služby

Veľkosť

100+ zamestnancov

Typ spoločnosti

Veľké organizácie

Ďalšie ponuky tejto firmy Webhelp

Conseiller Client - la vente au détail d'appareils électroménagers

- Portugal, Lisbon

À propos de WebhelpWebhelp est une multinationale française de BPO qui ..

Naliehavé Pracuj z domu Ochota presťahovať sa
Europe flag

German Technical Support Advisors – LED & Lighting Project

- Portugal, Lisbon

About WebhelpWebhelp is a French multinational BPO company that is making..

Naliehavé Pracuj z domu Ochota presťahovať sa
Europe flag

French Technical Support Advisors – LED & Lighting Project

- Portugal, Lisbon

About WebhelpWebhelp is a French multinational BPO company that is making..

Pracuj z domu Ochota presťahovať sa
Europe flag
Viac pracovných ponúk danej firmy

Ponuky práce v (lokácii)

Hľadáte prácu v (lokácia)? Klikni pozri viac () + viac ponúk práce.


Dodaj komentár

profile picture
Naspäť
Spoznaj svoju cenu! Vyžiadajte si bezplatnú konzultáciu.
Zisti teraz.
Prihláste sa na odber bulletinov spoločnosti Zutzu a získajte užitočné články a ďalšie informácie
Odoberaj teraz

Nedávne vyhľadávania

Nedávne zobrazenia